FURNITURE RETAIL

Retail Technology Built Around Furniture Retail

Furniture retail does not end at the showroom floor. A sale can involve product availability, financing, special orders, vendor communication, delivery and customer service after the merchandise reaches the home. Those pieces have to stay connected. eRetail Systems works with furniture retailers that need dependable technology without losing the processes and systems their businesses have built over time.

Built Around the Work That Happens Every Day

From Showroom to Delivery

eRAS supports the retail workflow from product lookup and point of sale through payments, financing, order management, delivery and post-delivery customer service.

Financing Is Part of the Sale

Consumer financing can be an important part of a furniture transaction. eRAS connects financing to the sales process so it is part of the workflow rather than a separate experience.

Vendor Connectivity Matters

EDI connectivity through TrueCommerce helps support the exchange of business documents and information between retailers and their vendors and trading partners.

Service Continues After Delivery

For furniture retailers, the customer relationship often continues after the product reaches the home. eRAS keeps post-delivery customer service connected to the broader retail workflow.

One Platform. From Sale Through Service.

eRAS supports a connected retail workflow: Product Lookup & Availability, Point of Sale, Payments & Financing, Order Management, Delivery, and Post-Delivery Customer Service. EDI, sales tax calculation and compliance, payment processing, consumer financing and partner integrations support that workflow behind the scenes.

Modernize Without Starting Over

Years of retail operations create systems, processes and knowledge that still have value. eRetail Systems helps established retailers modernize while preserving the parts of the operation that continue to work.

eRAS provides a modern path forward while preserving the business-critical workflows and systems a retailer still depends on.

Explore eRAS