Privacy Policy
Last Updated: October 17, 2026
eRetail Systems (“we,” “our,” or “us”) respects the privacy of individuals and businesses that interact with our website and services. This Privacy Policy describes how we may collect, use, disclose, and protect information obtained through our website at eretailsystems.com and related online interactions.
Information We Collect
We may collect information that you voluntarily provide when contacting us, requesting information, submitting a support request, or communicating with our team.
- Contact information, such as your name, email address, phone number, and company name.
- Business information relevant to your inquiry or requested services.
- Information included in messages, contact forms, or support requests.
- Technical information associated with your use of our website, such as browser type, device information, IP address, and pages visited.
We may also receive information through normal business communications and interactions with existing or prospective clients.
How We Use Information
Information collected through our website and business communications may be used for legitimate business purposes, including:
- Responding to inquiries and requests for information.
- Providing information about our software, integrations, and services.
- Delivering technical assistance and customer support.
- Maintaining and improving our website and services.
- Communicating with clients and prospective clients about relevant business matters.
- Protecting our systems, preventing misuse, and maintaining website security.
- Meeting applicable legal and regulatory obligations.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand general website usage, and improve the visitor experience.
These technologies may collect information such as browser characteristics, approximate geographic location, pages viewed, and interactions with website content.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
Information Sharing and Third-Party Services
We may work with trusted third-party service providers that assist with website hosting, communications, technical support, analytics, security, and other business operations.
Information may be shared with these providers when reasonably necessary to deliver requested services, operate our business, or comply with applicable legal requirements.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, property, or security of eRetail Systems, our clients, or others.
Data Security
We recognize the importance of protecting information entrusted to us and seek to maintain reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information involved.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure. We encourage visitors to avoid submitting sensitive financial, payment card, or confidential business information through general website contact forms unless specifically requested through an appropriate secure channel.
Data Retention
We may retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, provide requested services, resolve disputes, and satisfy applicable legal or contractual obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable requirements.
Third-Party Websites
Our website may contain links to websites operated by technology partners, industry organizations, and other third parties. These websites operate independently and may have their own privacy policies and information-handling practices.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
Your Privacy Choices
Depending on your location and applicable privacy laws, you may have rights regarding personal information we maintain about you, including the ability to request access, correction, or deletion of certain information.
To submit a privacy-related request, please contact us using the information provided below. We will review requests and respond as required by applicable law.
Children’s Privacy
Our website and services are intended for businesses and professional audiences. They are not directed toward children under the age of 13, and we do not knowingly seek to collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or applicable legal requirements.
When updates are made, the revised policy will be posted on this page with an updated effective date. We encourage visitors to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how information is handled, please contact eRetail Systems through our website.
eRetail Systems
Website: eretailsystems.com
Contact: Contact Our Team